FULL LIST OF SUBMITTED FEATURES

#Reports

Location Heatmap

View location of guests throughout a period of time.

Yes I'd love
this feature

#Marketing

Bulk Emails In Marketing

Be able to send bulk emails to customers. i.e, send out a mail shot to 100 different customers

Yes I'd love
this feature

#Connect

Repeating Plans

We have customers who pay monthly by direct debit, we would like to have a monthly plan repeat until we cancel it. At the moment we have no easy way to manage this.

Yes I'd love
this feature

#Splash Screen

Test Mode

Enable a location test mode that allows for the splash screen to go through the full data inputs

Yes I'd love
this feature

#Connect

Allow Capture for Paid Only Hotspots

Capture only seems to be available when you are using a free option on your hotspot, we don't but would like the insights that come with this, so adding it to paid only options would fit our business model/needs.

Yes I'd love
this feature

#Connect

Allow Price Plans based on Data

Allow creation of price plans based on data so 1GB plan, 5GB etc This is for a data restricted location.

Yes I'd love
this feature

#Connect

Create End-User Generic Help Articles (In plain HTML, etc)

It would be great if you had some generic help articles for end users on things like logging in, moving device slots, troubleshooting, etc. Kind of step-by-step guides we can copy and paste into our own helpdesk. As you guys know and own the platform, you will know the little quirks and workarounds we can help with, that will reduce support calls to us and of course you :)

Yes I'd love
this feature

#Marketing

Contact Negative Reviewers

Ability to trigger marketing campaigns based on guests leaving a negative review

Yes I'd love
this feature

#Integration

Facebook Domain Whitelist (or NOT please)

We have a paid only network, so would prefer Facebook not to be whitelisted in the config pushed by BlackBX, this would be a nice option in Connect!

Yes I'd love
this feature

#Splash Screen

Turn off Compliance

The ability to turn off GDPR compliance on the splash screens.

Yes I'd love
this feature

#Integration

Send the MAC Address of device making payment to Stripe

Could the MAC address of a device making the payment be sent to Stripe's metadata so that if there's a payment dispute we can check and inform them which of their devices initiated the payment?

Yes I'd love
this feature

#Connect

Ability to Mass Import Manual Payments from CSV

It would be handy to manually import payments on mass via CSV, this allows me to annually renew our annual customers without having to add each payment, one at a time.

Yes I'd love
this feature

#Connect

Show Start Time on Slots

It would be good to show the time a slot was used, and possibly when it becomes free again so that we can better help customers struggling to understand device slots and their availability. Would reduce support requests to you guys too!

Yes I'd love
this feature

#Splash Screen

Request CV2 for returning customer payments

As access is to plans and devices is shared by using the same email address, there are situations where "the kids" could make a payment for more devices etc without their parents \ the card holder knowing. I suggest we ask for some sort of verification of the CV2 etc before a payment can be made. Perhaps this could be an option to turn on in Connect?

Yes I'd love
this feature

#Splash Screen

Partner / sponsor branding wifi

Opportunity on splash screen [below login box] to place sponsor or partner logos - potentially in carousel to accommodate more than one sponsor or partner

Yes I'd love
this feature

#Marketing

Stories Scheduled

Schedule stories to appear at certain times of day for lunch time only offers etc

Yes I'd love
this feature

#Splash Screen

Change button colour of terms & conditions

Ability to change the button colour and ideally font of the terms and conditions screen. Could use the existing 'button colour' setting within the splash page editor.

Yes I'd love
this feature

#Splash Screen

Ts & Cs screen order and branding

The initial Ts & Cs screen is confusing for the end user as it does not fit in the the main branding of the site. We feel that without it being obvious that they are connecting to the official network then they will not even make it to the on-boarding screen. Can the Ts & Cs screens either be brandable or have the order, location changed so the customers see the main capture screen first?

Yes I'd love
this feature

#Connect

Provide free test environment

It would be good to have a test site that we can link to a local device for training, demonstration, etc. Allows us to ‘play’ with settings outside the live environment.

Yes I'd love
this feature